Return and Refund Policy – Captain Guard Store
At Captain Guard Store, customer satisfaction is important to us. If you receive a damaged or defective product, we are here to help.
Returns
You may request a return within 3 days of receiving the product if:
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The item is damaged
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The item is defective
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You received the wrong product
The product must be unused and in its original packaging.
Non-Returnable Items
The following items cannot be returned:
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Used products
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Products damaged by misuse
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Items returned after the return period
Refunds
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed through:
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Bank transfer, or
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Store replacement (depending on the situation)
Shipping Costs
Return shipping costs may be the responsibility of the customer unless the product was damaged or incorrect.
Contact Us
To request a return or refund, please contact us with your order details.
Phone: +94 76 63 97 009
Email: captainguardstore@gmail.com